About Dependable HVAC
Your Trusted Air Conditioning and Heating Contractor in Central North Carolina
Our Story
Built on Trust, Experience, and Excellence
Dependable HVAC was founded in September 2024 with a simple mission: to provide reliable, professional heating and cooling services to families and businesses throughout central North Carolina. What started as a commitment to exceptional service has quickly grown into a trusted name in HVAC excellence.
In just a short time, we've built our reputation one satisfied customer at a time. From our base in Mount Gilead, we've expanded our service area to include Albemarle, Oakboro, Locust, Troy, Biscoe, and the surrounding communities, always maintaining the same dedication to quality and customer satisfaction that defined our beginning.
As a fully licensed and insured HVAC contractor (License #36703), we've helped homeowners and businesses stay comfortable year-round. Whether it's the heat of summer or the cold of winter, our team is ready to respond 24 hours a day, 7 days a week.
Authorized Dealer
Licensed, Certified & Trusted
The Credentials That Matter
NC Licensed
#36703
Fully licensed HVAC contractor in North Carolina
Fully Insured
Comprehensive liability and workers' compensation coverage
Certified Technicians
EPA-certified and continuously trained professionals
24/7 Available
Emergency service any time, day or night, weekends and holidays
What Our License Means for You
State-Verified Expertise
Our technicians have passed rigorous state examinations
Code Compliance
All work meets or exceeds NC building and safety codes
Consumer Protection
Licensed contractors are held to higher standards of accountability
Our Team
Experienced Professionals Who Care
At Dependable HVAC, our team is our greatest asset. Each technician brings years of hands-on experience, technical expertise, and a genuine commitment to customer satisfaction. We don't just fix HVAC systems—we build lasting relationships with the families and businesses we serve.
EPA-Certified Technicians
All our technicians hold EPA 608 certification for refrigerant handling
Ongoing Training
Regular manufacturer training keeps our team current on the latest technology
Background Checked
Every team member undergoes thorough background screening
Customer-Focused
Professional, courteous, and respectful of your home or business
Our Service Philosophy
The Principles That Guide Everything We Do
Honest Assessments
We'll never recommend services you don't need. If a repair will fix the problem, we'll tell you. If replacement makes more sense, we'll explain why. Your trust is worth more than any single sale.
Quality First
We use premium parts, industry-leading equipment, and proven techniques. Every installation meets manufacturer specifications. Every repair is done right the first time. No shortcuts, no compromises.
Transparent Pricing
You'll know the cost before we start any work. No hidden fees, no surprise charges. We provide detailed written estimates and stand behind every quote. What we say is what you pay.
Respect Your Time
We arrive on time, work efficiently, and complete the job as scheduled. Need emergency service? We respond fast—because we know HVAC problems don't wait for convenient times.
Clear Communication
We explain what we find, what needs to be done, and why it matters—in plain language, not technical jargon. You'll understand your system and feel confident in your decisions.
Guaranteed Work
We stand behind every service we provide with comprehensive warranties. If something isn't right, we'll make it right—no questions asked, no hassle.
Community Commitment
Proud to Serve Central North Carolina
Dependable HVAC isn't just a business—we're your neighbors. We live and work in the communities we serve, from Mount Gilead to Albemarle, Troy to Locust. When you call us, you're supporting a local business that reinvests in this area.
We're committed to being more than just an HVAC contractor. We're active participants in making our communities better places to live and work. That means:
- Supporting local schools, churches, and community organizations
- Providing emergency assistance to families in need during extreme weather
- Participating in local charity events and fundraisers
- Educating homeowners about energy efficiency and HVAC maintenance
- Hiring locally and providing career opportunities in skilled trades
When you choose Dependable HVAC, you're choosing a company that cares about the people and places that make central North Carolina special.
Our Commitment to You
The Dependable HVAC Promise
24/7 Emergency Response
HVAC emergencies don't keep business hours. Neither do we. Call us anytime, day or night, and we'll be there when you need us most.
Upfront, Honest Pricing
No surprises, no hidden fees. You'll receive a detailed written estimate before we begin any work, and we honor every quote we give.
Satisfaction Guaranteed
Your comfort and satisfaction are our top priorities. If you're not completely happy with our service, we'll make it right—guaranteed.
Ongoing Support
Our relationship doesn't end when the job is done. We're here for maintenance, questions, and support throughout the life of your system.
At Dependable HVAC, "dependable" isn't just our name—it's our promise. When you trust us with your heating and cooling needs, you're getting more than technical expertise. You're getting a partner committed to your comfort, your satisfaction, and your peace of mind.
Serving Central North Carolina
We're proud to provide expert air conditioning and heating services throughout the region:
Don't see your area listed? We serve many surrounding communities throughout central North Carolina. Contact us to see if we can help!
Experience the Dependable Difference
Ready to work with a team that puts your comfort first? Contact us today for honest advice, expert service, and the peace of mind that comes with choosing a licensed, trusted HVAC contractor.